Fincom’s Case Management System allows AML Compliance team effectively manage Alert-cases. The system is designed to support multiple teams’ operations with a built-in permissions hierarchy.
The System’s Dashboards provide supervisors and staff members with a comprehensive overview of current tasks and closed cases.
Four permission Levels:
The Supervisor can allocate and assign tasks to each of the compliance team members, override decisions, and review status.
They system provides comprehensive tools for Alerts management and following-up on each Alert Case.
Sending notification on Flagged individuals or companies to the Account Restrictions List, blocking them from onboarding or further transactions processing.
Dashboard & Query Logs: intuitive UI for fast, simple, and effective case management processing.
Different kinds of reports for follow-up, auditing, inspection. Access to the Reports – in accordance with permission levels. Reports can be saved for later auditing or purposes.
The Query-Logs can be sorted by case-status (Open, Pending, Submitted or Closed) or by assigned compliance team member, each with their specific color-identifier. Each case indicates the time past from the moment an Alert is received, until case is closed. If the timeframe exceed a preset level, the case is marked RED, signaling the supervisor that this case is overdue and must be resolved – all configurable.