DATA MAPPING
& DATA UNIFICATION

NAVIGATING THE DATA- OCEAN

THE CHALLENGES OF
BROKEN DATA

  • Multiple IT & Data Systems
  • Different CRM systems
  • Cross Databases structures

Can you ‘See’
YOUR CUSTOMER ?

The Data Challenges in

  • International businesses
  • Enterprises & its Subsidiaries
  • Post and Pre M&A’s

THE CHALLENGES OF FRAGMENTED CUSTOMER DATA

Data understanding and especially customer information has becomes a huge challenge with many implications. Large to medium enterprises, multi-national companies and merged companies have fragmented IT, different database software and multiple CRM systems, in different locations, subsidiaries, languages, etc. Most of them have no common data structure or even a common schema between them, and most legacy databases incorporate older technology containing corrupted and inaccurate data. All of which have become obstacles when the need to use the data arises, for instance as to identify a client cross-databases.

Further, Security requirements and Privacy rules, (such as GDPR, CCPA) – prevents sharing of information between organizations and even between Org. subsidiaries internally. This poses a substantial barrier for comprehensive Risk Assessment, KYC, AML Compliance, or any attempt towards a 360 customer view, whether for Risk/Fraud issues or even better to reinforce the full marketing and sales (up-sale) potential of a customer, and fulfil overall offerings.

360 VIEW
Customer’s Risks Potential

Key – Challenges:

  • Risk Assessment
  • Identify Untapped Potential (Service Offering)
  • Privacy & Security rules, AML, GDPR Compliance
  • Unified Database – Operation Efficiency

Fincom.co ADVANCED DATA SOLUTIONS

Advanced Automatic Technology to Map, Unify and Navigate across Multiple & Multi-dimensional Databases

  • Data Mapping & Navigating
  • 360 Customer View
  • Anonymous Search

RISK & COMPLIENCE

  • Risk Assessment
  • Fraud Detection
  • Privacy, Security & GDPR
  • AML Compliance

OPERATIONAL EFFICIENCY

  • Dedupe Databases
  • Unify and map all CRM’s
  • Optimize service automations

SALES SCALEUP

  • Expand Service Offering
  • Cross Databases/CRM Query
  • Excel Communications

NAVIGATING THRU THE DATA- OCEAN

RISK & COMPLIANCE

RISK ASSESSMENT

gathers all the existing information about a customer, within the organization systems and subsidiaries. From currently fragmented data to a clear “connected dots” view.

PRIVACY, SECURITY & GDPR

  • Present or clear all customer information upon customer’s request.
  • Allow search for customer data without compromising the regulation requirements.

AML COMPLIANCE

Halting financial crime by matching names across all Sanction/PEP lists even when names are misspelled, different languages or contains a transliteration mistake.

TREND AND TYPOLOGICAL FRAUD DETECTION

Trace the customer directly /indirectly associated data links and movements across the organizations data sources.

  • Fake & Pseudo Accounts
  • Fraud Detection
  • Hidden Beneficiaries, Ultimate Beneficiary (UBO), Associated Accounts (direct /indirect)
  • Identify Customer behavior profile (typological)

OPERATIONAL EFFICIENCY

CRM UNIFICATION

Unify different data entries for the same customer, across 38 languages from various CRM systems. Common structural or systemic changes occur following M&A’s, or strategic upgrades, etc. Can ands often result in different CRM systems, creating a new database with its own structure.

OPTIMIZE SERVICE AUTOMATIONS

Customer communication management, enhanced direct-mail systems, CRM automations service, marketing and sales optimization

DEDUPE CROSS DATABASES

Overall Organizational Data is spread across separate Database Silos, different systems in different locations. The result data is both fragmented, unstructured and duplicated. Fincom’s Core-Tech

  • Sets a single structure for all data/information
  • Reconciles all fragmented data meaning as Unrecognized, Undetectable, Disguised, Duplicated Data Records.
  • Hidden Beneficiaries, Ultimate Beneficiary (UBO), Associated Accounts (direct /indirect).
  • Unifing all the records into a “Single Entry”- delivering a DeDuped Database.

OPERATIONAL EFFICIENCY

EXPAND SERVICE OFFERING

Unifying query across different CRM’s of the organization, enables 360 View of your Customer, to know for real the untapped customer potential and atune better your service offering.

EXCEL COMMUNICATIONS

Improve how marketing strategy is applied towards a customer. Create a 360 Customer view - ‘Seeing your customer’, avoid duplication or optimize marketing communications.

CROSS DATABASES CRM QUERY

Trace and present an holistic view on Customer data across separate silos, geographic locations, different CRM systems, different Entity types (Company, Personal or Family accounts, etc.)

DATA MAPPING, UNIFYING & NAVIGATING

Additional Solutions

Entity Resolution

Model Validation

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